Privacy Policy
This privacy policy is intended to establish responsible and transparent practices for the management of personal information and to satisfy the requirements of rules established by the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as other applicable privacy laws and standards. E2IP TECHNOLOGIES (“E2IP,” “We,” or “Company”) is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have to safeguard your privacy. This Privacy Policy applies to the information requested from you when you access e2ip.com (“Site”). Other websites that may be affiliated with E2IP may have different privacy policies.
Information Collected
- Personal Information provided by you when you request literature/information, fill out a questionnaire/survey, or participate in an online discussion. This may include your full name, username, password, email address, mailing address, time zone, telephone number, location, application information, product preferences, and other information you choose to provide us with.
- Location information, including the location information provided by a mobile or other device interacting with our site, or associated with your IP address, or other online, device identifier. Processing of this information is subject to applicable laws and regulations.
- Activity information about your use of our site, such as the content you view, how often you visit our site, the duration of your visit to our website and device specifications when you visit our website.
- Environment Information provided by your browser or your interaction with our Site, such as the browser you used to access our Site, the URL of the website you visited before visiting our Site, which pages on our Site you visit, your activities on our Site, any search terms you entered, which URL you go to next, and your IP address.
- Registration Information: If you desire to have access to certain restricted sections of the Site (mySerious), you may be required to become a registered user, and to submit certain personally identifiable information to company. This may happen when you purchase product, sign up for services, or if you desire to receive marketing materials and information.
- We use cookies to improve your experience when you return to our site. A “cookie” is a small data file that a website can send to your browser for storage. When visiting our site, purchasing, responding to surveys or promotions, or requesting information, some web pages may send cookies. Accepting the cookies allows our server to identify your system but cannot reveal your personal information unless provided. Cookies from our site cannot be used to access personal information on other sites and are used to enable registration and login to restricted areas of our site. The information collected through cookies helps us analyze traffic patterns on our site, improve content and make it easier to use, and contact you regarding relevant products and services (as permitted by law). The information is collected and analyzed on an anonymous basis. Depending on the browser used, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it, and you can also set your browser to turn off cookies. However, if you do so, some areas of the Site may not function properly, or you may be required to re-enter your personal information to use an area of the Site.
- Web Beacons. We may also use web beacon technologies to better tailor the site to provide better customer service. A web beacon is a single pixel GIF that allows a website to count users who have visited that page or access certain cookies. These web beacons may be placed on specific pages across this website. When a visitor accesses these pages, an anonymous notice of that visit is generated which may be processed by us. These web beacons work in conjunction with cookies. If you don’t want to associate your anonymous cookie information with your visits to these pages, depending on the browser used, you can set your browser to turn off cookies.
Certain services or features can use information about your location to provide services you request or personalize your experience. Location information may include data identifying nearby cell towers and Wi-Fi hotspots, as wells as Global Position System (GPS) data.
The Site utilizes Google Analytics for collection and processing of anonymous data and statistics. More information is available at www.google.com/policies/privacy/partners . If you’d like to opt out of tracking, visit the Opt-out page.
This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback surveys, and similar features/functionality. For more information, see Mouseflow’s Privacy Policy at https://mouseflow.com/legal/company/privacy-policy/. If you’d like to opt-out, you can do so at https://mouseflow.com/opt-out
Use of Your Information
Information is collected and used in various ways, including the following:
- Browsing: When visiting the Site, log data is automatically recorded by our servers, including information such as your IP address, browser type, visited websites, and search terms used. This information is used for monitoring site usage, technical administration, demographic analysis, and evaluating advertising and promotions. However, we do not associate IP addresses with personal information unless there is a violation of the Terms of Site Usage or Privacy Policy. Information may only be used on an anonymous basis as required by law, unless otherwise consented to.
- Technical Support: When you request technical support for your E2IP products, this information is necessary to identify your products or systems, understand the configuration of the products, diagnose your questions, and provide solutions.
- Online Surveys and Opinion: When you volunteer to complete surveys or participate in opinion polls, we use this information to improve our products and services.
- Promotional Activities: When completing a form on the Site, we may ask you for information such as your name, address and e-mail address to send you promotional e-mails (provided that, if required under the applicable law, you consented to the receipt of the emails).
- Newsletters and Promotional E-mails: As a service to our customers, we may e-mail to you, newsletters, promotional information and other information, using your Personal Information collected online. These e-mails will only be sent to you if you have agreed to receive them or, insofar this is sufficient under the applicable data protection laws, if you have the right to opt out from further receiving them.
- Contact Information: If you contact us, we may keep a record of your correspondence or comments, including any information therein, but only to the extent permitted by applicable law.
Managing Your Information
You can always choose not to give E2IP information. However, certain information may be necessary for you to take advantage of Site features. If you want to add/update your information or preferences, please modify any profile you may have established. When you update your information, we may keep a copy of your earlier information for our records.
Certain notifications, such as product changes or updated literature, or offers are only available electronically. Please note that even if you choose not to receive electronic communications from us, our terms and conditions and policies, such as this Privacy Policy, and Terms and Conditions of Sale, will still govern your use of our Site, including any products you may purchase or samples you request. It is your responsibility to review our policies and terms and conditions for any changes. If you do not accept our terms and conditions and policies, please do not use our Site or our offerings.
You may avoid certain “cookies” by indicating in any profile that you do not want us to remember you. Your browser may also have options to prevent acceptance of new “cookies.” There are also utilities available allowing you to visit our Site anonymously. Unfortunately, certain features and offerings available through the Site may not be available to anonymous users.
Sharing Your Information
As a customer, your information is very important to E2IP as we endeavor to offer new products and services to you. We are not in the business of selling your information to others. Personal Information we collect online may be used for responding to inquiries, processing orders, keeping you informed about your order status, for statistical purposes, for improving our website and its performance, for developing better products and services, to serve advertisements, surveys and promotions, and to notify you of products or special offers that may be of interest to you, but only to the extent permitted by applicable law.
Protection of Information
While E2IP does not guarantee that unauthorized access will never occur, we do take care in maintaining the security of your Personal Information and in preventing unauthorized access to it.
Links to Other Sites
Our Site may contain links to third-party websites for your convenience and information. If you use these links, you will leave E2IP’s website. These linked Sites may have their own privacy statements in place which we recommend you carefully review. This Privacy Policy does not cover the information practices of those Sites to which our Site may link. We are not responsible for the content of linked Sites or any use of the Sites.
Your Account
If you use the Site, you are responsible for maintaining the confidentiality of any account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Privacy of Children
Our Site is not directed to minor children and we do not knowingly collect personal information from children under the age of 18 on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the Site, we will delete the information from our records.
Law and Jurisdiction
Your visit to our Site and any dispute over privacy is subject to our Privacy Policy and the Terms of Site Usage which include limitations on damages and application of the law of the province of Quebec, Canada without regard to any conflict of law’s provisions. The federal and provincial courts of the province of Quebec shall have the exclusive jurisdiction to adjudicate any dispute relating to this Privacy Policy.
Submissions
Except for information transmitted to or exchanged with E2IP pursuant to a Nondisclosure Agreement executed separately by the parties, any other technical information you provide to E2IP such as design suggestions, ideas, proposed improvements or data that you transmit to or post on our Site by any means (the “Submissions”) for any purpose including but not limited to contest participation, will be treated by E2IP as nonconfidential and nonproprietary. By providing the submissions, you grant E2IP a nonexclusive, royalty-free, perpetual, irrevocable, sublicensable right to disseminate, display, use, modify, copy, adapt, and translate the submission for any purpose whatsoever, whether commercial or noncommercial, on a world-wide basis in any media. You represent and warrant in making the submission that you own or control all rights to the submission, and that use of your submission will not cause injury to any person or entity including E2IP. You will indemnify E2IP for all claims resulting from your submission.
Changes to Our Privacy Policy
E2IP reserves the right to change the terms of our Privacy Policy and Terms of Site Usage from time to time and for any reason. Check our Site frequently to see recent changes. Continued use of our Site will signify that you agree to any such changes. Unless we expressly state otherwise, our current Privacy Policy applies to all information we have about you.
Consent
By submitting your information, you consent to the use of that information as set forth in this Privacy Policy.
Contact Us
If you have any questions or concerns about our treatment of your information, please contact our Privacy Officer, Mario Ménard by email: privacy@e2ip.com or by mail at the following address:
E2IP TECHNOLOGIES
750 Marcel-Laurin, Suite 375
St-Laurent, Québec
H4M 2M4, Canada
We will make every effort to handle your request promptly.